FAQ RENT A BOAT

1. What should I bring?

It is advisable to bring clothing suitable for the weather conditions, sun protection, sunglasses, a hat, swimwear, towels, drinking water, snacks for the day, and a waterproof bag for your personal belongings.

2. Can I rent the boat even if I don't have a boating license and no boat experience?

Yes, we offer boats suitable for beginners and provide basic instructions before departure.

3. What documents are required?

A boating license is not necessary for rental. However, a credit card or debit card is required for payment and the deposit.

4. How do I reach the boat?

The boat is located at the Nautical Shipyard Piantoni in Predore.

5. When do I make the payment?

Payment is made at the time of booking, in advance through our website, or before boarding.

6. How does the security deposit work?

The security deposit is pre-authorized on your credit card as a guarantee and will be released at the end of the rental, provided that the boat is returned without any damage.

7. What if I arrive late on the day of the rental?

Please inform us in advance. However, the rental will commence at the agreed-upon time, even if you arrive late.

8. When do I need to return the boat?

The rental period is specified in your reservation. Make sure to adhere to it to avoid additional charges.

9. Where can I park my car?

We have private parking at the nautical shipyard, or alternatively, there are paid public parking spaces near the shipyard.

10. How can I book the boat?

You can book the boat directly from our website or contact us for assistance.

11. What difficulties or dangers may I encounter during the boat outing?

We will inform you about potential dangers and provide safety tips before departure. It is crucial to pay attention to weather conditions.

12. If I return early, will I receive a partial refund?

We do not offer refunds for early returns, as the boat is reserved for the entire period.

13. In case of problems or breakdowns, who can I ask for help?

We will provide a dedicated assistance number to address any issues or breakdowns.

14. Is it possible to reach a place to eat during the rental day?

We offer exclusive meat and fish menus to enhance the boat experience. However, if you prefer to dine at a restaurant, an additional service is available that will transport you to the restaurant and later bring you back to the boat. Note that it is not possible to dock the boat, hence the need for this additional service.

15. What is included in the rental price?

The rental price covers the boat and basic safety equipment. Check the specific details in your reservation.

16. Are there any additional fees?

We will clearly inform you about any extra charges, such as additional fuel or optional services.

17. Is my reservation free to cancel in case of bad weather?

We will provide clear cancellation policies. Generally, free cancellation may be possible in the event of bad weather.

18. How far in advance can I book a boat?

Reservations can be made with varying lead times, but it is advisable to book in advance, especially during the high season.